Frequently Asked Questions

Everything you need to know about creating your direct booking website

Getting Started

How does BnbDirect work?

BnbDirect allows you to create your own direct booking website by simply pasting your Airbnb listing URL. We automatically import your property details, photos, and descriptions to create a professional booking site that you own and control. Guests can book directly with you, saving you commission fees.

How long does it take to set up my site?

Setup takes less than 2 minutes! Simply paste your Airbnb URL, customize your site settings if desired, and your direct booking website is ready to accept guests immediately.

Do I need technical skills to use BnbDirect?

No technical skills required! If you can copy and paste a link, you can create your direct booking site. We handle all the technical aspects including hosting, security, and maintenance.

Can I use BnbDirect if I list on multiple platforms?

Absolutely! BnbDirect works alongside your existing listings on Airbnb, VRBO, Booking.com, and other platforms. Your direct booking site gives you an additional channel to attract guests without platform fees.

Pricing & Payments

How much does BnbDirect cost?

We offer three simple plans: Starter ($15/month), Pro ($39/month), and Elite ($129/month). Each plan includes different features to match your business needs. There are no commission fees on bookings - you keep 100% of your rental revenue.

Are there any setup fees or hidden charges?

No setup fees or hidden charges! Our pricing is completely transparent. You only pay the monthly subscription fee for your chosen plan. There are no commission fees, transaction fees, or surprise charges.

How do I receive payments from guests?

You negotiate that directly with your guests, whether that's PayPal, bank transfer, or good old cash. That's the beauty of it. There are no middleman who will take a percentage off from your earnings.

Can I cancel my subscription anytime?

Yes! You can cancel your subscription at any time with no cancellation fees. If you cancel, your site remains active until the end of your current billing period.

Features & Functionality

What features does my booking site include?

Your site includes professional property galleries, availability calendars, instant booking capabilities, guest messaging, review management, mobile optimization, analytics, and SEO features.

Does my site work on mobile devices?

Absolutely! Every BnbDirect site is fully responsive and optimized for mobile devices. Your guests can browse, book, and communicate with you seamlessly from any device - smartphone, tablet, or desktop computer.

Data & Security

Who owns my guest data?

You own 100% of your guest data! Unlike platform bookings, direct bookings through BnbDirect give you full access to guest contact information, booking history, and preferences. This allows you to build lasting relationships and market directly to past guests.

Is my booking site secure?

Yes! All BnbDirect sites include SSL certificates, secure hosting, regular backups, and PCI-compliant payment processing. We use industry-standard security measures to protect your site and your guests' information.

What happens to my site if I stop using BnbDirect?

You can export all your data at any time, including guest information, booking history, and content. If you cancel your subscription, we'll provide you with a complete backup of your data before your site goes offline.

Support & Help

What kind of support do you offer?

We offer email support for all plans, with priority support for Pro and Elite members. Elite plan includes email support and a dedicated account manager. We also provide comprehensive documentation, video tutorials, and a community forum.

Still have questions?

Our team is here to help you succeed with direct bookings